This post describes exactly how to set up the HelpDesk ticket system using the Softaculous installer in cPanel.
You can have HelpDesk up and running on your internet site in mins by using the Softaculous application installer in cPanel.
To install HelpDesk making use of Softaculous, comply with these actions:
- Visit to cPanel.
If you do not know just how to log in to your cPanel account, please see this article.
- In the SOFTACULOUS APPLICATION INSTALLER section of the cPanel house screen, click any of the options under Groups. The Softaculous installer web page shows up.
It does not matter which choice you click under Classifications. All of them begin the Softaculous installer.
- In the Browse text box, type helpdeskz and afterwards press Get in.
Alternatively, you can make use of the navigation pane on the left side. To do this, click Consumer Support, and afterwards click HelpDesk.
- Click Install. The installment web page appears.
- In the Pick Method checklist box, choose the procedure.
If you have an SSL certificate mounted on your website, pick https:// or https://www. If you do not have an SSL certificate mounted on your website, pick http:// or http://www.
- In the Choose Domain checklist box, pick the domain for installment, or approve the default worth.
- In the In Directory message box, kind the directory site where you want to mount the application, or approve the default worth.
If you desire your domain name to go directly to the application, make sure the In Directory text box is empty.
- In the Admin Username message box, kind the administrator username.
- In the Admin Password message box, kind the administrator password.
Ensure that you choose a strong password! The Softaculous installer supplies a ranking for your password'’ s stamina, and also turns green when the password is solid. Conversely, you can click the icon next to the Admin Password text box, and also Softaculous generates a solid, random password for you.
- Click the icon to expand Advanced Options.
- In the Data source Call message box, type the name of the data source to create for the application, or approve the default worth.
- In the Table Prefix message box, type the data source table prefix, or approve the default value.
- If you do not intend to obtain e-mail notices when application updates are available, select the Disable Update Notifications Emails check box.
A2 Holding highly advises that you obtain e-mail alerts when application updates are readily available. Keeping your site upgraded helps prevent unapproved access efforts and also information loss.
- To immediately upgrade the application when updates are readily available, choose the Car Upgrade check box.
- In the Backup Location listing box, you can pick an area to store application backups.
- In the Automated backups checklist box, you can choose whether Softaculous makes routine backups of your application.
- In the Backup Rotation checklist box, you can choose how commonly Softaculous overwrites the oldest back-up data with a brand-new back-up documents.
- To get website arrangement information after the installation is complete, type an e-mail address in the Email setup details to message box.
- Testimonial the setup options and also settings, and afterwards click Install. When setup is total, Softaculous provides information concerning the application'’ s arrangement.
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